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<\/a><\/p>\nThen my lower level OUs are synced.<\/p>\n
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I had an issue in my lab that was a small gotcha\u00a0and is worth of a post. I\u2019m sure if I\u2019d not been half a sleep and actually RTFM I would have spotted this from the get go. The issue I had was in Workspace,\u00a0my administrator user could logon and access its entitlements no problem. Another user \u201cricky\u201d could not and Workspace errored about the username and password. I found this strange because in the admin settings I could see this user and entitle him to use apps. So I knew the directory sync was working. The difference between \u201cadministrator\u201d and \u201cricky\u201d was they were in different OUs in Active Directory. But directory Sync was working..hmmmm. So I moved \u201cricky\u201d into the same OU as \u201cadministrator\u201d and that worked. Hmmm. Then recalled something. When setting up the directory link in workspace I remembered there was a parameter for BASE DN, which in my case was pointing at the OU where administrator was. What I did to correct this problem was positioned the BASE DN up a level to encompass both OUs.<\/p>\n
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