My first ever VMware support request

I’ve been using VMware since 2001-2002 and decided I would try to track down my old VMware workstation product keys. The earliest I could find was 2003 VMware Workstation 4 upgrade key. However I did find my first ever support request I submitted with VMware dating 13/03/2002. I decided to tweet it out see if any VMware tweets could trace it and I got a reply within minutes:

The reply from a VMware employee was:

And I was amazed:

Proof I’m old skool.